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Service territory 1 · Locator region 1

Community Action Agency of Northwest Alabama

Our mission is to reduce the causes and adverse consequences of poverty and to empower low-income individuals, families, and communities to achieve self-sufficiency through advocacy, resource utilization, and service delivery.

Official CAAA directory
3 counties served
Florence, Alabama

Contact this agency

Office

745 Thompson Street, Florence, AL 35630

(256) 766-4330

Agency website

Counties served

  • Colbert
  • Franklin
  • Lauderdale
Colbert County
16.9%
Franklin County
17.4%
Lauderdale County
13.6%

Source: Poverty rate — U.S. Census Bureau ACS 2023.

Data & territory

This agency covers CSBG service territory 1 (Northwest Alabama) in the statewide Community Action network.

Services offered

Services this agency publishes for the counties it serves. Availability and funding cycles vary, so call ahead before visiting.

  • Energy & Utility Assistance

    Help with power bills, shutoff notices and cooling or heating crises (LIHEAP).

  • Housing

    Rent and deposit help, eviction prevention, housing counseling and referrals.

  • Weatherization

    Free home energy upgrades that lower bills and improve comfort and safety.

  • Head Start & Early Childhood

    Free early learning, health screenings and family support for young children.

  • Food & Nutrition

    Food boxes, pantry partners, SNAP application help and nutrition education.

  • Workforce & Education

    Job readiness, training scholarships, GED support and career coaching.

  • Transportation

    Rides to work, medical appointments and rural transit connections.

  • Senior Services

    Meals, wellness checks, in-home support and benefits enrollment.

Resources for households in this service area

  • Guide
    Web page

    How to get help from a Community Action Agency

    What Community Action does, how appointments work, and what to expect at intake.

  • Checklist
    PDF

    Document checklist for assistance appointments

    ID, income verification, utility bill, lease and household composition — what agencies usually ask for.

  • Guide
    Web page

    Energy and utility assistance explained

    Regular assistance versus crisis help, seasonal timing, and how weatherization fits in.

  • Guide
    Web page

    What happens during a weatherization visit

    Audit, work scope, crew visit and final inspection, in plain language.

  • Guide
    Web page

    Head Start for parents: enrolment and what's included

    Age eligibility concepts, health screenings, transportation questions and family services.

Source: Agency name, address, phone, website and mission statement come from the official CAAA Agency Locator.